Quality & Ripening Controller

JOB TITLE: QUALITY & RIPENING CONTROLLER

REPORTS TO: Head of Quality & Compliance

DEPARTMENT: Quality & Ripening

LOCATION: Dartford, UK

JOB SUMMARY

Assess and report product quality from intake to dispatch, including the ripening of product and all associated quality processes.

ESSENTIAL DUTIES & RESPONSIBILITIES

Carry out checks and report quality at inloading, ripening, production, dispatch.

Manage the ripening regimes and report performance against defined quality and technical KPI’s.
Complete ripening guides and daily loading schedules.
Complete shelf life and accelerated ripening trials, reporting results.
Work closely with the Quality & Compliance Manager, Technical and Production teams to understand customer quality performance and take action accordingly.
Highlight quality performance at grower level, identify trends and help develop improvement ideas.
Guide and support the packhouse on product handling and product management.
Assess stock quality to ensure product returns are maximised through appropriate stock rotation and usage.
Equipment calibration.
Assist with technical ripening trials.
Customer samples.

MINIMUM QUALIFICATIONS & REQUIREMENTS

Minimum 2 years of prior work experience in a Fresh Produce / Quality function.
Basic computer skills, ideally an understanding of Microsoft D365.
Work and make decisions with a sense of urgency, adhering to tight schedules.
· Good problem-solving skills with a strong ability to effectively identify problems and help resolve them.
· Communication: Excellent communication skills, including an ability to adapt communication style to suit different audiences.
· Teamwork: Balance team and individual responsibilities for group efficiencies. Exhibit objectivity and openness to others’ views. Able to work effectively with all levels to obtain team objectives and KPI’s.
Quality: Must demonstrate accuracy, thoroughness, and commitment to complete tasks correctly the first time.

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